Shipping Policy
In its procedures, theclosetstore.pt takes into account the current pandemic scenario related to Covid-19. In this way, all hygiene and safety measures recommended by the DGS and the WHO are considered when preparing your order.
Our partners who are responsible for the transport of the order also guarantee the greatest care in their processes.
RULES AND RESTRICTIONS:
- Orders are shipped from Monday to Friday, excluding holidays.
- For all deliveries, the signature of the person receiving the order may be required. This process was instituted to ensure that the customer actually receives the ordered item(s).
- The usual delivery time is 1 to 5 working days for Mainland Portugal, 5 to 7 days for the Islands and 3 to 5 days for Spain, after the order is processed. However, given the current pandemic situation, we cannot guarantee that the delivery will meet the expected deadlines.
SHIPPING TO A DIFFERENT ADDRESS
By entering billing address details during the payment process, the customer will be given the option to enter a different shipping address within the same country.
Riscas Importants reserves the right to contact the customer by telephone to obtain additional information, if you provide a shipping address different from the billing address.
If the Customer enters the wrong, inaccurate or incomplete address, Riscas Important cannot be held responsible for carrying out a new shipment and the respective shipping costs.
ORDER PROCESSING TIME
The ordering process starts as soon as your online purchase is completed. The order will begin processing once the items are in stock, payment is approved and the delivery address is verified.
When the order is shipped, the customer will receive an email notification with this information.
SHIPPING COSTS
The prices on this website include VAT but do not include shipping costs, which will be added to the total amount owed, in accordance with the following:
- Portugal:
Registered Mail: From €0 to €50 = €3.90
- Europe:
Registered Mail: From €0 to €50 = €19.99;
CTT Expresso: €50 to €100 = €39.99
Our partners who are responsible for the transport of the order also guarantee the greatest care in their processes.
RULES AND RESTRICTIONS:
- Orders are shipped from Monday to Friday, excluding holidays.
- For all deliveries, the signature of the person receiving the order may be required. This process was instituted to ensure that the customer actually receives the ordered item(s).
- The usual delivery time is 1 to 5 working days for Mainland Portugal, 5 to 7 days for the Islands and 3 to 5 days for Spain, after the order is processed. However, given the current pandemic situation, we cannot guarantee that the delivery will meet the expected deadlines.
SHIPPING TO A DIFFERENT ADDRESS
By entering billing address details during the payment process, the customer will be given the option to enter a different shipping address within the same country.
Riscas Importants reserves the right to contact the customer by telephone to obtain additional information, if you provide a shipping address different from the billing address.
If the Customer enters the wrong, inaccurate or incomplete address, Riscas Important cannot be held responsible for carrying out a new shipment and the respective shipping costs.
ORDER PROCESSING TIME
The ordering process starts as soon as your online purchase is completed. The order will begin processing once the items are in stock, payment is approved and the delivery address is verified.
When the order is shipped, the customer will receive an email notification with this information.
SHIPPING COSTS
The prices on this website include VAT but do not include shipping costs, which will be added to the total amount owed, in accordance with the following:
- Portugal:
Registered Mail: From €0 to €50 = €3.90
- Europe:
Registered Mail: From €0 to €50 = €19.99;
CTT Expresso: €50 to €100 = €39.99